01
Audit & baseline
We map your stack, gaps, and risk surface before we touch anything. You see exactly what we see.
CyberTech · Jacksonville, FL · MSP × AI × Cybersecurity
One accountable team — no handoffs, no finger-pointing.
Managed IT, cybersecurity, and AI for Jacksonville businesses done chasing three vendors for one answer.
Veteran-Owned & Operated
ServicesIT · Cybersecurity · AI
LocationJacksonville, FL
Founded2025
StatusAll systems normal
01 · Services
Three disciplines, one accountable team.
One partner. Three practices. Same team, same SLAs, same accountability — no handoffs, no finger-pointing.
01
IT Solutions
Networks, helpdesk, and infrastructure — designed, segmented, monitored, and answered by real humans. Remote-first, on-site across Jacksonville when it matters.
- Network architecture
- 24/7 helpdesk
- On-site support · Jacksonville
Cybersecurity
Continuous protection across endpoint, identity, cloud and people — and we get regulated clients to HIPAA compliance.
- MDR / XDR
- HIPAA compliance program
- Phishing simulation
03 · Featured
AI Integrations
We embed AI into your operations without breaking compliance. Practical workflows, not demos.
- Workflow automation
- Private LLMs
- Document intelligence
Beyond the core
The full stack, one team.
04
Network & Infrastructure
Design, install, and manage the wired and wireless backbone your business runs on — built right the first time, monitored after.
- Structured cabling
- Wi-Fi
- Firewalls
- Switching
05
Web Design and Optimization
Websites that work as hard as your infrastructure — designed, secured, and automated, with local SEO to get you found.
- Design & development
- Website security
- Automation & integrations
- Local SEO
- Domains & DNS
Veteran-Owned & Operated
Proudly veteran-owned & operated — the same discipline, accountability, and calm-under-pressure we brought to service, now running the technology Jacksonville businesses depend on.
02 · Outcomes · Spec sheet
Proof, not promises.
The results that matter when systems can't stop.
All systems operational
99.99%
Metric · 01
Network uptime
Across 18 managed environments — Q1 2026.
<15 min
Metric · 02
Response time
Median first-touch, all severity levels.
365
Metric · 03
Incident-free days
Zero reportable incidents across every managed environment in 2025.
92%
Metric · 04
Client NPS
Rolling 12-month average.
03 · Process
Three steps, no surprises.
We don't sell magic. We sell a clear sequence.
02
Stabilize & secure
Patch the urgent. Standardize the routine. Document the rest. You get a calm operation, on schedule.
03
Automate & evolve
Embed AI workflows that compound. Quarterly reviews. No vendor lock-in, ever.
04
Measure & report
Quarterly business reviews against the SLAs we signed. No vanity dashboards.
Industries
Built for the businesses Jacksonville runs on.
We run IT and security for small businesses across Northeast Florida — and go deeper where the rules run deeper.
Don't see yourself here? We work with any business that depends on its technology.
See all industries04 · Engagement · Scoped to you
Plans that scale with the business, not the headache.
Every stack is different — so we right-size to your team, not a menu. No hidden fees, no lock-in.
Find your fit · team size
Essential
For small teams · 10–25
A dependable IT foundation.
- Helpdesk
- Patching
- Monitoring
- Quarterly review
Growth
For scaling teams · 25–100
Proactive IT, security & AI.
- Everything in Essential
- Cybersecurity stack
- vCISO advisory
- AI pilots
Enterprise
For 100+ or regulated
A custom, compliant operation.
- Dedicated team
- HIPAA compliance program
- Custom AI workflows
- 24/7 coverage
Free · No obligation
Not sure which fits? Start with a free assessment.
We map your stack, security gaps, and automation opportunities — then scope a plan and a price built around you.
05 · AI · The new utility
AI that earns its keep.
We deploy AI inside operations — not on top of marketing slides. Wired to your existing stack, auditable end-to-end.
Ticket triage
Inbound issues classified, routed, and pre-resolved before a human ever sees them.
Document workflows
Auditable LLM pipelines over your contracts, runbooks, and incident reports.
Security copilots
Detection and response augmented by models tuned to your stack — never the public internet.
FAQ
Questions, answered.
What is a managed service provider (MSP)?
- A managed service provider is an outsourced IT team that runs your technology for a predictable monthly fee — help desk, networks, cloud, cybersecurity, and strategy. CyberTech is a Jacksonville MSP that handles all of it as one accountable team, so you have one number to call instead of a stack of vendors.
What areas does CyberTech serve?
- CyberTech is headquartered in Jacksonville, Florida and serves businesses across Jacksonville and the greater Northeast Florida region. We are remote-first for speed and on-site when hardware, cabling, or a new location needs hands on the ground.
How fast do you respond when something breaks?
- Our median first response is under 15 minutes across all severity levels, and a real engineer — not a call center three time zones away — answers. Critical, business-stopping issues are prioritized immediately.
Do you support HIPAA-regulated and other compliance-driven businesses?
- Yes. We build every environment with HIPAA and least-privilege principles by default and take regulated clients all the way to audit-ready. Security and compliance are designed in from the start, not bolted on afterward.
Can you work alongside our existing IT team or vendor?
- Yes. CyberTech offers fully managed IT as well as co-managed arrangements that support an in-house team — filling gaps in cybersecurity, cloud, network, or after-hours coverage without replacing what already works.
How does pricing work?
- Plans are scoped to your business — team size, systems, and compliance needs — with transparent monthly pricing, no hidden fees, and no long lock-in. Book a discovery call and we will map your stack and quote a plan built around you.
Is CyberTech really veteran-owned?
- Yes. CyberTech is the trading name of Cyber Technology Solutions LLC, a veteran-owned and operated company founded in 2025 by Jose Rosado, MSCSIA, and based in Jacksonville, Florida.
The closing band
Ready?
Local Jacksonville team. Modern stack. No handoffs. Let's run your systems.
Contact
Let's talk infrastructure.
Tell us where you are — we'll map your stack, security gaps, and automation opportunities, then scope a plan built around you. No pressure, no obligation.
Veteran-Owned & Operated